In the mobile app
- Open the uzmanhekim.az app and sign in.
- Go to the “Profile” tab in the bottom menu.
- Choose “Delete account” and read what will be deleted.
- Tick the confirmation box, tap “Permanently delete my account” and confirm.
On the website
- Sign in on uzmanhekim.az.
- Open your profile settings.
- Confirm in the “Delete account” section.
What is deleted
- Your name, email and phone number; the account is closed for good and cannot be reopened.
- Sessions on every device end; your old password no longer works.
- Notification subscriptions (phone and browser) are deleted — no more notifications.
- Personal and sensitive medical fields in your patient profile, and the details of family members you added, are anonymised.
- For a doctor account: the profile is removed from the directory; name, photo, phone and social links are deleted; verification documents (passport, diploma) are destroyed together with their files.
What is kept, anonymised
- Appointment history — for the integrity of doctors' medical records and legal retention. No field that identifies you remains.
- Records of sent notifications — with the recipient address and message text removed.
Good to know
Deletion cannot be undone: the same account cannot be restored; you would need to create a new one.
Deletion happens the moment you confirm; there is no waiting period.
If you cannot sign in to your account, write to us to request deletion: Contact page